As a group of six people, Footprint Adventure exceeded our expectations in all aspects of our trek including:
From the first email over a year in advance of our adventure, Sharan was very responsive, professional and easy to work with to plan our personally customized trek for six people starting in Phaplu and crossing over Renjo La to Gokyo. Using his expertise, he proposed several improvements and options to the original itinerary we requested to ensure we had flexibility for unexpected changes and allow us to acclimatize adequately. He responded to all requested changes and questions we had in a very timely manner.
The original cost estimate provided months in advance was clear, detailed and thorough. There were no additional changes to the budget or hidden fees when we arrived in Kathmandu.
From the time we arrived, Ganesh was there to welcome us at the airport and ensure we were transported to our hotel safely.
The pre-trek orientation was informative and beneficial. We had a few last minute requests during the orientation which Sharan quickly accommodated for us.
We encountered several challenges at the start of the trip due to weather conditions preventing flights between Kathmandu and the Everest region for several days prior to and during our trek. Footprint was quick to suggest alternatives to keep our trek on schedule which required different travel arrangements and booking new accommodations along the trek. Shanti (our female lead guide) and Sharan did excellent job of managing the changes.
Shanti, Dipak and Chhring are very competent and were amazing guides. We could not have expected a better group to lead us. By the end of the first day, they quickly became close and trusted friends. Their attention to details, high level enthusiasm, great sense of humour and continuous regard for our safety was greatly appreciated by all of us.
Our porters were very dedicated and professional and we all quickly developed friendships with Suresh, Suresh, Lali and Budhi.
Accommodations and meals were fantastic.
When we arrived at Gokyo Lake, part of our group was unable to continue over Renjo La due health issues and we decided to split into two groups. They were able to ensure the group that was unable to go over Renjo La still had a memorable experience and the remainder of the group successfully continued with original itinerary.
Footprint Adventures, specifically Sharan, Shanti and Dipak, were able to quickly adjust our itinerary (transportation, accommodations and resources) to unexpected challenges out of their control (weather, flight cancellations and health issues) and our last minute requests by our group without compromising our trek and maintain the original budget.
Based on our experience, Footprint Adventure can be trusted to provide the expertise, dedication, competent, caring and friendly staff and attention to details to plan and deliver an amazing trek. We would definitely recommend Footprint Adventure to our friends and would not hesitate to use them for future treks.
Thanks to Footprint Adventure for an amazing and memorable adventure and new friendships.